After talking with you on the telephone we will arrange to come out and meet you in your own home. This will give you the opportunity to meet us face to face, and allow us to give a more accurate estimate of how long it will take to clean your house.
We will also answer any questions you have about our cleaning service. If you then go ahead with us, we will look at your requirements and the days you want and allocate a cleaner for your house. Within a few days the cleaner will call you directly and come and meet you, again in your own home. This is your opportunity to make yourself at ease with your new cleaner. If for any reason you are not entirely comfortable with your new cleaner, we will happily send you someone else. You are in full control of the process, and we are on hand immediately should you have any questions.
Once you have agreed the final details with the cleaner, they will arrange a start date with you.
Hi, I am Rob, the owner of Cleanhome South Oxfordshire.
Do you spend most of your weekends or free time cleaning?
At Cleanhome we understand this and aim to take away the stress of your weekly cleaning regime by finding a cleaner that matches your specific needs.
Our cleaning services are tailored to your requirements so you can spend more time with your family and doing more of the things you enjoy.
We pride ourselves in providing a high quality service and customer satisfaction.
We understand the importance of finding the right cleaner that you can trust and at the right price.
At Cleanhome all our cleaners are carefully matched to our customers to ensure you are totally happy.
All our cleaners are vetted, insured, and interviewed in their own home so you can be confident that your home will be cleaned exactly how you like.
Call me now on 0800 772 3848 to see how we can help you with all your cleaning needs.
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Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.
The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:
You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.
The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:
Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.
The Cleanhome Team